LearnStuF
Best Performance Improvement Advisors
EXPERT LEARNING & DEVELOPMENT ADVICE
WELCOME TO LEARNSTUF
If you’re reading this then you already know that people are a business’ most valuable asset. Increasing your team’s ability in sales and customer service will make a positive impact on your profitability.
Experience shows that to maximise your learning investment, your managers need to be effective coaches. Coaching continues the process and sustains learning to ensure it becomes a new habit.
Research tells us that any new learning experience must be utilised for 21 days for a new habit to form. By providing managers with coaching skills, ability and behaviours can continue to form long after your team have left the training environment.
Our services include impactful training in:
- Coaching skills
- Sales – B2B, B2C, Telephone, Contact Centre, Prospecting
- Sales management – performance management, motivation and incentive
- Customer Service - Frontline face to face, contact centre and back office
- Product Knowledge – product launch, update and refresher
OUR PHILOSOPHY
There are many influences on behaviour
- Their attitude to their work
- The environment they work in
- The knowledge they have about what they are doing, why and how
- The practical skill that brings their knowledge to life
- Whether their personal values and beliefs mirror those of the organisation
To gain real benefits, any learning experience must tackle all areas. Too often organisations implement training that aims to improve the participants knowledge and skill, often neglecting to address the environment they work in, the individual’s values and beliefs.
Implementing a learning programme that encompasses all will improve attitude and embed the desired behaviours thus making a positive difference in performance.
CONTACT US
+44 7504 511141
enquiries@learnstuf.uk
